Shipping and return

Return Policy:

Thank you for choosing Brillario. We value your satisfaction and strive to make your shopping experience enjoyable. Please take a moment to review our comprehensive return policy:

Conditions for Returns:

Items must be in new, unused, and resaleable condition. All original packaging, including tags and labels, must be intact. Returns must be initiated within 30 days from the date of purchase.

Refund Process:

Refunds will be issued in the same form of payment used for the original purchase. Please allow 7-10 business days for the refund to be processed after we receive the returned item. Shipping and handling fees are non-refundable.

Exclusions:

Personalized or custom-made items are not eligible for return unless there is a manufacturing defect or an error on our part.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer service within 48 hours of receiving the product for assistance.

Satisfaction Guarantee:

We stand by the quality of our products. If, for any reason, you are not completely satisfied with your purchase, please contact us. We are dedicated to resolving any concerns and ensuring your satisfaction.

Contact Information:

Customer Service Email: Brillarioboutique@gmail.com
Customer Service Phone: 888-884-6521
Thank you for choosing Brillario. We appreciate your trust, and our team is here to assist you throughout the return process.